Three Crowns overview

Three Crowns is a leading international arbitration firm. Founded over a decade ago by prominent practitioners who held senior leadership positions at major full-service firms, Three Crowns was purpose-built for excellence in international arbitration.

The firm has grown to over 180 professionals, including 19 partners, across offices in Dubai, London, Madrid, Paris, Singapore, and Washington DC. Three Crowns is ranked among the top two firms globally for international arbitration by GAR, the industry's benchmark publication, and is the only firm to hold Band 1 rankings across Chambers Global, Europe, France, and UK for international arbitration.

The role

The Legal PA is responsible for providing exceptional organisational, administrative and legal secretarial support to the fee earners of the London office. They must have strong organisation skills, a professional demeanour, a positive attitude and a good team spirit.

Responsibilities include but are not limited to:

Executive and administrative support

• Provide full diary management across multiple time zones, including scheduling meetings and calls, anticipating scheduling conflicts and coordinating all logistical arrangements (e.g. IT/video conferencing).

• Manage extensive travel arrangements, including booking flights, hotels and ground transportation, preparing detailed itineraries and travel packs, and arranging visas where required.

• Manage fee earners' emails by monitoring, screening, responding to and distributing incoming communications as appropriate.

• Screen telephone calls and take messages where appropriate.

• Support the team by managing tasks from the shared PA mailbox, including coordinating diary requests and booking internal meeting rooms.

Document and matter management

• Produce, amend, proofread and reformat complex and lengthy documents using Microsoft Word.

• Assist with document binding and liaise with external printers to produce and collate document bundles.

• Maintain electronic and hard copy filing systems for correspondence and documentation (experience with iManage preferred).

• Archive, scan, photocopy and arrange couriers as required.

Financial administration

• Support fee earners with financial processes, including time recording, billing, expense processing, monitoring unpaid bills and reconciling corporate card transactions.

• Communicate with clients regarding billing queries and other administrative matters.

Risk and compliance

• Support fee earners with risk and compliance processes, including matter opening, engagement letters and obtaining KYC documentation where required.

Client, business development and CRM support

• Update client referrals and contacts within the CRM system (Interaction).

• Assist with business development activities, including legal directory submissions, pitch documents and event organisation.

• Coordinate external events, including client events and team social events.

Office and team support

• Provide general office support, including managing meeting room calendars, assisting with meeting room set-up, receiving visitors, preparing refreshments where appropriate, and booking couriers.

• Welcome and greet clients, providing front-of-house support as required.

Skills and knowledge

Competitive candidates will possess the following:

• Significant experience as a Legal PA or Legal Secretary supporting senior lawyers and/or partners within a leading law firm.

• Excellent document production skills, with advanced proficiency in Microsoft Word and strong working knowledge of PowerPoint and Excel.

• Experience of legal financial administration, including time recording, billing and expense management (experience of Aderant is advantageous).

• Experience of document management systems, ideally iManage.

• Strong typing skills (minimum 70 wpm), including audio and copy typing.

• Exceptional organisational and administrative skills, with the ability to manage multiple priorities and consistently meet deadlines.

• Excellent attention to detail, including proofreading and quality checking complex documents.

• Strong interpersonal skills, with the ability to build effective working relationships with colleagues, clients and external contacts.

• Excellent written and verbal communication skills, with confidence communicating with stakeholders at all levels.

• Proven ability to handle confidential and sensitive information with discretion and integrity.

• Sound judgement, initiative and strong problem-solving skills.

• Ability to work effectively both independently and collaboratively within a team.

• Resilient and adaptable, with the ability to remain calm and effective in a fast-paced, high-pressure environment.

• A positive, proactive and client-focused approach with a strong commitment to delivering an exceptional service.

• Flexibility to work additional hours when required to meet business needs (standard working hours are 9.00am–5.30pm).